Second Life Consignment

Sophia Lyn is now offering consignment on wigs!!

What that means is you are now able to send back "approved" lightly worn or never worn wigs to Sophia Lyn to be resold. The consignment rate is then given to you in store credit.

Why do I want to offer this? I currently have a no refund policy on wig purchases. There are many factors that lead me to that. Being able to offer the Second Life Consignment means that you have the option to "return" your wig. We will personally make sure that it's in sellable condition. This also gives others the chance to purchase a lightly used Sophia Lyn wig at a lesser cost. Being able to offer wigs to everyone is important to me. The bigger Sophia Lyn gets, the more I am able to do.

This is just a baby step!

Steps:

1. Email info@sophialyn.ca OR message Sophia Lyn Lifestyles to get your wigs approved.

2. Must be able to fill out the following questions⦁ Wig Name:⦁ Has there been any customizations:⦁ Smoke free home:

3. You are responsible for shipping wig/s back to address provided.

4. Once received, Sophia Lyn will inspect wig, fix any issues and wash/sanitize wig.

5. You will be sent a consignment agreement to agree to.

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Shipping Information

We're thrilled to offer FREE shipping anywhere in Canada and the US on all orders over $300*.

*Subtotal of the order has to be $300 and over, including any discounts. Free shipping is not calculated on the value of the order. We are happy to combine orders for you whenever possible to save on shipping.

Orders shipping to Alberta, British Columbia, Saskatchewan, and Manitoba: Flat rate shipping cost of $15

Orders shipping to all other Canadian provinces: Flat rate shipping cost of $18

United States Shipping: $18

All other International Shipping: Cost calculated at checkout
(All duties and taxes are the responsibility of the buyer).

SHIPPING TIMES

We aim to ship out all orders within 12-72 hours pending verification of payment. Please note: Certain customization may experience delay in your order being filled.

All orders are shipped Expedited, via Canada Post.

IMPORTANT : Please ensure the address you enter is correct. Addresses entered are the customer's responsibility. Incorrect addresses that need to be changed will incur a fee of $15 if the shipping label has already been printed & has to be cancelled. Once an order has shipped, we have no way of changing the address, and you will need to contact the courier directly.

NEED IT FASTER? NO PROBLEM!

You can upgrade any Canadian shipment to Priority and the amout will calculate at checkout.

FREE LOCAL PICK UP:

You may also choose to pick up your purchase curb side. Just select the local pick-up option at checkout, and we'll e-mail you further instructions when it's ready for pick up.

Package Says Delivered But You Can't Find It?
If your package say's delivered and you can't find it (it isn't always dropped at your door; please check your community mailbox if you have one). Sophia Lyn. is not responsible for any lost merchandise. However, we advise you to reach out to our customer service team, they will do everything possible to assist with the recovery of your package.

My Package Was Stolen, What Should I Do?
We recommend contacting your local authorities immediately. Sophia Lyn is not responsible for stolen packages.

PLEASE NOTE

We reserve the right to cancel and void or refund payment for any order at any time, and for any reason.

If you have any questions regarding shipping please email us at info@sophialyn.ca.